Business to Consumer outbound telemarketing has seen a great number of challenges over the last 20 years including;
- Caller ID
- Do Not Call lists
- Call abandonment and other dialer regulations
- Consumer migration to mobile phones and devices
- Mandatory disclosure language
- Growing consumer resistance to telemarketing
All these factors have led to a continual reduction in the marketplace for outbound consumer telemarketing, and therefore a reduction in providers with the expertise to provide these services. This is bad news for anyone needing to outsource an outbound telemarketer because with all of the compliance requirements, regulations and possible legal pitfalls, you need an experienced team of professionals to get the results you want and to keep your company in compliance.
Whether you are looking to start a new initiative, outsource a project that is currently insourced, migrate an outsourced project to a new provider, add an additional outsourced provider, or conduct a Champion versus Challenger campaign, the @Home GT team has the experience to build and manage your program allowing you to focus on your core business.
UNFAIR ADVANTAGE?
@Home GT was built from day 1 to be a sales organization, and with our team’s experience, we understand what that means and how to deliver, but we also have what many of our competitors consider to be “unfair advantages”.
- We are positioned in a mature contact center market where native quality English and top end talent is available, and eager to work for a company that supports their community while giving them the chance to earn top end pay.
- Near shore location provides 30 – 60% savings over domestic providers.
- Bilingual Agents allow you to capitalize on the Latino market. Over 16% of US businesses are owned by Latinos. This equates to over 4 ½ million business representing close to $700 billion in revenues.
What our competitors may see as an “unfair advantage” because they are tied to the past and burdened with legacy operations, we proudly herald our advantages as what they truly are, the result of intelligent, strategic site selection combined with a great sense of timing to take advantage of market conditions.
As Tom Hanks once said, “There is no crying in baseball” and there is not crying in business. If your competitor has what you believe is an “unfair advantage”, then you better catch up and change your business model. In the meantime, our advantages are yours to use.
Contact @Home GT today and let our team show you how we can improve your overall results.